Payment, Delivery and Return

Payment

Modes of Payment

In Symotec.am there are several modes of payment.

  1. Online. We support payments with Paypal (Master, Visa, American Express) and Arca (Master, Visa, Arca) payment systems. If you are already registered with those systems, then after completing the order you’ll be redirected to those websites, where you can log in and pay.
  2. Cash. Pay for your order to our delivery person. When selecting this option, please also indicate whether you need us to bring you change.
  3. With your payment card via POS terminal when receiving your order.
  4. Bank transfer. In this case you must transfer the amount to the account number, shown below the option.

If you already have a contract with us, you can get your order at any time, convenient to you. Click here to read our conditions for corporate clients or call our Corporate sales manager (+374-60-272872 or +374-93-109544).

Please note that you’ll have to wait until we receive your transfer to deliver the ordered goods in case there is no contract signed with you prior the order.

Conditions of Cash Payment

Payments with cash are made when you receive the order. Our delivery person has the right to take the products back if the customer offers a delayed payment. We do not accept payments in other currency, as it is prohibited by the Armenian legislation. Depending on your location our delivery person can offer to exchange your foreign currency in the nearest bank and accept your cash payment in AMD.

The prices on our website are final and tax included. 

Delivery

General information

Delivery Symotec.am is carried out by SYMOTEC company. While shopping online you may order delivery with conditions described below.

In Symotec.am you choose a product, fill in your delivery address, telephone number, convenient date and time and leave comments (optional). For example, you can help the driver to easily find your house; ask him not to ring at the door etc. In any case having your phone number our driver can phone you to get address details. Unlike other delivery services, there no limits concerning the sum, weight and quantity of the products we deliver. It means that you can order any product from catalogue. Your order may cost 100 or 100000 AMD, have 100g or 100 kg in weight.

Cost, geography and duration

Within Yerevan city the delivery costs 500 AMD.

SYMOTEC delivery covers the whole territory of the Republic of Armenia and the Republic of Nagorno-Karabakh. Below is the list of the Armenian towns, delivery cost and average duration. For the towns and villages not included in this list you’ll be charged due to price 80AMD/km. The «+/- km» column indicates the distance from the center of a given town, which is included in the delivery cost.

City

Price

Minute

Abovyan

1700

60

Aghveran

4000

115

Alaverdi

14000

195

Aparan

5000

105

Ararat

5000

95

Armavir

4000

95

Artashat

3000

70

Artik

9000

165

Arzni

1700

75

Ashtarak

1700

60

Bjni

4000

95

Chambarak

12000

180

Charentsavan

3000

95

Dilijan

8000

135

Dzoraghbyur

1300

35

Echmiadzin

1700

70

Garni

3000

105

Gavar

8500

135

Goris

21000

245

Gyumri

11000

165

Hankavan

6000

135

Hrazdan

4000

95

Ijevan

11000

165

Jermuk

15000

225

Jrvezh

700

35

Kapan

31000

345

Kharberd

1300

40

Martuni

10000

165

Masis

1700

75

Meghri

36000

405

Metsamor

3000

90

Nor Hachn

2500

95

Noyemberyan

17000

215

Ptghni

1200

65

Sevan

5000

105

Sisian

17000

225

Spitak

8500

140

Stepanakert

31000

345

Stepanavan

12000

165

Tsakhkadzor

4000

105

Vahagni neighborhood

700

30

Vanadzor

11000

165

Vardenis

13000

195

Vayk

11000

175

Vedi

5000

105

Yeghegnadzor

10000

165

Yeghvard

1700

70

“Zvartnots” Airport

800

65

Nubarashen

1000

     70

Talin

8500

    170

Ayntap

1200

     75

Zovuni

800

     75

Vanahovit

1000

     75

 

Status and History of Orders

When logged in, you can view the history of your orders, see the date, status («Delivered», «In process», «Discarded»), and the cost of the orders.

Conditions of Delivery

Items you ordered together will be sent to one address only, which can be a home or business address. If you'd like to have items sent to separate addresses, please order separately for each address. We'll charge for delivery to each address.

If you have forgotten to order something after the checkout, you can place a new order. If the two (three, four) orders should be delivered at the same time, on the same car and you have chosen cash or POS-terminal payment modes, you will pay for one delivery. If you have chosen online payment mode, you will have to pay for delivery of each order.

 

About Us

Symotec LLC

+374 93 109 544 (9:30 - 18:30)
+374 55 109 544 (9:30 - 18:30)
This email address is being protected from spambots. You need JavaScript enabled to view it.
Armenia, 0033,

H.Hakobyan St. 3, 315 room

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